• Strategic and results-driven Channel and Partner Alliances Leader experienced in building and scaling high-impact partner ecosystems across SaaS, open-source, cloud, and enterprise platforms. 
• Aligned alliance strategies with business goals to drive co-sell revenue, enablement programs, and joint GTM execution. 
• Recognized for consistently exceeding targets, accelerating partner autonomy, and driving $6M+ in new deal registrations. 
• Adept at cultivating trusted relationships with OEMs, VARs, and national partners to deliver measurable growth and market expansion. 
• A collaborative communicator and cross-functional leader known for technical fluency, channel innovation, and accelerating partner success in fast-paced environments. 
• A lifelong learner committed to expanding expertise in cloud-native technologies, enterprise IT solutions, AI, and essential business skills.

• Mastered the ability to investigate problems using proven structured thinking frameworks
• Conduct systematic data analysis, identify insights, and translate insights into actionable business recommendations
• Excellent reputation for critical thinking
• Including the use of industry-standard tools such as Excel, SQL, Python, Power B.I., and Tableau
• Passionate about collecting and analyzing data industry-standard tools such as Excel, SQL, Python, Power B.I., and Tableau

• Accomplished Scientific Project Manager and Bioanalytical Researcher with over 10 years of expertise in clinical research, bioanalytical studies management, and research development. 
• Proficient in managing GLP and non-GLP studies and interpreting complex data across multiple therapeutic areas, such as oncology and neuroscience.
• Highly skilled in project management using tools like Smartsheet and proficient in a wide range of laboratory techniques including flow cytometry, cell culture, CAR-T, immunohistochemistry and genomic assays to name a few. 
• Strong communicator with a proven ability to foster client relationships and ensure compliance with regulatory standards.

Work Based Knowledge:    

•  Accomplished training professional with a background in e-learning, instructor-led, and blended learning environments.
• Proven ability to design and deliver engaging, data-driven training aligned with organizational goals.
• Strong communicator experienced in tailoring instruction for diverse audiences across academic and corporate settings.
• Skilled in LMS administration, curriculum development, content creation, and compliance documentation.
• Certified educator with additional experience in advising, facilitation, and stakeholder collaboration.

• Senior full-stack developer with many years of battle-tested experience, continually evolving with the ever-changing technology landscape. 
• Delivered solutions for a variety of industries including banking, travel, insurance, education, warehouse management, sales, marketing, SASS applications and more. I write code that doesn't need a decoder ring, and I adapt to any team, bringing humor and a relentless drive to learn.

Technical Skills

• Languages:  C#, SQL, JavaScript, Typescript  
• Frameworks: .NET Core 2+, ASP.NET MVC, Angular 2-15, React 18
• Database: SQL Server 7, 2000-2022, Entity Framework Core, Dapper, SSIS, SSRS  
• Web/Tools: HTML/CSS, Bootstrap, MUI, Formik, Adobe, Azure, Git, Visual Studio Code, Jenkins, Azure Dev Ops

• 15+ years of experience in HR, project coordination, and financial administration 
• Skilled in payroll processing, stakeholder engagement, and business analysis 
• Strong background in corporate, academic, and multicultural environments 
• Experienced in academic administration and office support in school environments 
• Successfully coordinated school operations, student enrollment, and events 
• Strong interpersonal skills working with teachers, parents, and students 
• Skilled in Microsoft Office, scheduling, and document management 
• Committed to supporting a positive and organized school environment
• Expertise in payroll coordination, financial reports, and contract preparation 
• Background in U.S. and international accounting processes 
• Proficient in Excel, Oracle, and cloud-based administrative tools  Excellent written communication and time management in remote settings 
• Organized, detail-oriented, and self-driven professional
• Proficient in Microsoft Office, Excel, and financial systems 
• Master’s degree in Marketing Management
• Fluent in Polish and English

Work Based Knowledge: 

• Patient oriented with strong attention to detail
• Professional telephone etiquette and ability to provide great customer service
• Very organized and can work independently or as a team member

Skills:

• Verification of patient insurance
• Use of electronic health records 
• Administrative office functions and responsibilities
• Substantial understanding of medical terminology
• Keyboard 70 accurate WPM
• Proficient in Microsoft Products
• Transcription of documents from dictation

Work Based Knowledge: 

• Consolidated 12 contracts into three (3), loaded contract pricing including GPO, IDN, and hospitals, and communicated changes to stakeholders, ensuring accurate and up-to-date pricing for effective inventory management and sales processes
• Reduced contract losses by 40%, enhancing revenue streams through proactive contract management and eligibility analysis
• Developed a customer roster of over 60 suppliers and independent-driven memberships for faster analysis and contract eligibility to prevent revenue leakage and maximize profitability
• Created user guides on operational reports and system access to minimize training time for internal teams
• Trusted with building confidential data strategies and communication on wholesale list prices including special offers to B2B stakeholders and consumers, while sharing key data findings and reports with pricing to government, economics, and finance teams for facilitating data-driven decision-making.
• Designed and presented pricing-payment terms processes, and published the Authorized Distributors (AD) Matrix to increase knowledge and connectivity across the organization, including access and reimbursement management, trade, sales, order to cash, medical affairs, and supply chain.
• Subject-matter expert on acceptable entrance system application for specialty pharmacy and specialty healthcare provider buy/bill by creating a checklist for reviewing signed agreements ensuring patient access to infused rheumatoid arthritis treatments.
• Streamlined the payment terms process from four hours of manual preparation to 30 minutes for specialty distributor (pharmacy) accounts for Risk Evaluation and Mitigation Strategy (REMS) products.
• Managed confidential product pricing implementation and adjustment reports, special offers, and price group assignments to ensure compliance and approvals, with a seamless approval process through SAP while working with cross-functional teams on product launches.

Skills:

• Demonstrated work history in the biopharmaceutical industry. Skilled in budget management for sales and marketing teams, data extraction to analyze, and generated reports. Familiarity with healthcare regulations, reimbursement policies, insurance systems, and market dynamics. Enjoys learning. Strong ability to collaborate with cross-functional teams.  Fluent in Spanish.
• Skilled in crafting engaging presentations for diverse audiences using multimedia and storytelling.
• Successful history of product launches, pricing strategy, and internal/external communication.
• Proven collaborator, adept at building cross-functional relationships to achieve shared objectives.
• Technically proficient, with a knack for adopting new tools to enhance efficiency.
• Expert problem solver, adept at overcoming complex challenges for financial optimization.
• Adaptable, results-driven, and skilled in project management.
• Leadership and mentoring: Equally comfortable contributing as a team member or taking a leadership role, with a passion for mentoring and increasing knowledge.

Work Based Knowledge:

• Wash dishes, dry and put them away. Clean, refill, and maintain equipment. 
• Sweep. Fetch things for the cooks. 
• Prepare  meals.
• Expedite and deliver orders, handle payments. 
• Wash dishes, Sweep and mop restaurant. 
• Performed residential landscaping and groundskeeping, snow removal, and firewood prep and delivery.
• Assisted with loading and unloading of materials and supplies.
• Determines placement of merchandise, follows safety and lifting protocols during deliveries, and conducts safety reviews.
• Performed proper washing of dishes, flatware, glassware and other kitchen equipment as needed.
• Maintained a clean and orderly kitchen at all times.
• Established and maintained strong working relationships with co-workers to achieve ultimate productivity.
• Able to perform almost any task.
• Work hard and get the job done right.

Skills:

• Time management
• Communication
• Adaptability
• Safe driving
• Route planning
• Vehicle maintenance

• Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
• Operating the point-of-sale (POS) system, processing payments, handling returns and managing customer transactions efficiently and accurately. 
• Ensure all shelves and equipment are maintained according to company standards. Keep backroom inventory neat and organized.
• Unloading deliveries, stocking merchandise, organizing displays, pricing items, counting inventory, ensuring the store's cleanliness, and providing customer service.
• Drive-Thru Operator - Responsible for taking orders, serving food and beverages, processing payments, and ensuring a positive customer experience in a fast-paced setting.
• Maintained a clean and organized work environment

Skills:

• Cashier
• POS Systems
• Customer Service
• General Merchandising
• Retail
• SafeServ
• Stocking
• Unloading
• Sales
• Customer Service
• Able to work over-night/graveyard shift

Skills:

• Ability to understand and share the feelings of others to build rapport and trust
• Create a safe and supportive environment where patients can feel comfortable
• Great listener and able to pay attention to needs and concerns
• Provide support in accessing resources and advocating for rights and needs
• Maintain privacy and confidentiality of personal information

Skills:

• Experience managing phone and in-person queries
• Computer skills to do data entry, update report, answer emails, ect.
• Able to do conflict resolution and collaborate
• Report issues to management within 24 hours
• Use a cash register, handle exchange of funds

Skills:

• Customer Service
• Data Entry
• Receptionist
• Telemarketing
• Medical Billing
• Sales/Cashier

Ability Summary

• Able to problem-solve, answer customer questions, assist as needed
• Answer phone calls, take messages, email, make copies, ect.
• Handle payments by cash, card, EBT, other payments as accepted
• Cleaning duties such as sweep, mop, dust and keep work area clean
• Abide by HIPPA regulations and safety procedures

Skills:

• Self-motivated
• Detail orientated
• Process driven
• Analytical and creative problem solver
• Excellent problem solver 
• Exceptional organizational skills
• Knowledgeable about annuity products and services
• Investigate claims, grievances, and issues
• Financial acumen and mathematical aptitude 
• Promote informed decision making to clients
• Coordinate transactions, including transferring funds
• Update policies in compliance with strict compliance, such as beneficiary changes
• Met forecasted service demands and daily foals
• Creation of staff schedules
• Mitigate risks
• Reduce liability 
• Leadership
• Conflict management 

WorkBased Knowledge:

• Auto Detailing - Thoroughly cleaning and polishing both the interior and exterior of vehicles, using specialized tools and products to restore and preserve their appearance.
• Housekeeping - Performed various tasks including sweeping, mopping, dusting, vacuuming, and polishing.
• Assisting with moving - Safely load and unload furniture, appliances, and other items from and into moving vehicles, ensuring proper securing and protection. 
• Delivery - Delivered orders quickly and accurately while providing exceptional customer service.
• Cut away dead or excess branches from trees or shrubs to maintain right-of-way for roads, sidewalks, or utilities, or to improve appearance, health, and value of tree.
• Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
• Scrub, scrape, or spray machine parts, equipment, or vehicles, using scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, or hoses.
• Mix cleaning solutions, abrasive compositions, or other compounds, according to formulas.
• Press buttons to activate cleaning equipment or machines.
• Clean and polish vehicle windows.

Skills

• Valid Florida driver's license
• Landscaping/groundskeeper work experience 
• Able to use hand and power tools of the trade
• Able to work outside in Florida weather conditions
• Able to bend, push, pull, stretch, stoop, reach, and lift as needed
• Work as a team player as well as independently

Skills:

• Strong and effective communication 
• Time-Management 
• Ability to work independently or alone
• Conflict resolution 
• Flexible
• Operations Trainer for new hires
• Live presentation of live events
• SOP authorship and implementation
• Confidential data entry
• Maintain sensitive documents for clientele
• Microsoft Office proficient (Outlook, Excel, Word, PowerPoint)
• Marketing
• Sales
• Administrative 
• Recruitment
• Retention

• Extensive experience in customer service
• Ability to work in a fast-paced environment and remain focused
• Successful working solo and also in a team setting
• Eager to learn new skills using various tools and processes

Skills:

• Counselor
• Compassionate with a passion for empowering individuals to achieve their goals
• Client centered
• Collaborates with customers, employees, clients, and community organizations
• Works well in a fast-paced environment
• Advocates for clients
• Managed inbound and outbound call centers
• Proficient with Microsoft Suite products
• Excels in customer service
• Experience in soliciting permits  
• Scheduled inspections
• Ensured compliance with regulations
• Management
• Conducted orientations and tours
• Processed student enrollments
• Processed memberships

Skills:

• Coordinated material transfers
• Verified quantities and items being shipped
• Prepared receiving reports and other paperwork
• Received, stored. and distributed goods
• Loaded and unloaded shipments
• Wrapping, boxing and labeling

Skills:

• Familiar with insurance verification, scheduling, records updating, and general office work
• Proficient with EMR systems such as Practice Fusion, Advanced MD, Avality, Converge, E Force, individual insurance portals, portals for imaging, lab portals, and other provider portals, as needed
• Familiar with Microsoft Suite and computer operations
• Excellent customer service, interpersonal, and communication skills

Skills:

• Developed and implemented plans to enhance staff safety
• Oversees staff operations
• Collaborated with senior leadership to develop quarterly forecasts
• Handled budget strategies
• Client relationship management 
• Created plans to improve client satisfaction
• Streamlined processes to improve operational efficiency
• Marketed for new contracts
• Staffing
• Payroll preparations
• Proficient with QuickBooks software

Work Based Knowledge:

• Accomplished strategic IT leader with 16+ years of experience driving global operations, securing enterprise systems, and optimizing IT infrastructure.
• Distinguished success in implementing cybersecurity frameworks, leading high-impact integrations, and delivering measurable value through innovation.
• Expert in guiding international teams, streamlining processes, and aligning technology with business objectives to maximize efficiency and cost savings.

Skills

• IT Strategy and Leadership
• Infrastructure Project Management (ITIL, Agile)
• Cybersecurity Compliance (ISO 27001, SOC2)
• SaaS Platforms Evaluation and Deployment (Atlassian Jira, Confluence, Bitbucket)
• Cloud Platform Migrations (AWS, Microsoft, Google)
• Budget Optimization and Vendor Relations
• Workflow & Automation

Work Based Knowledge:

• Dynamic and results-driven IT professional with a strong foundation in technical support, cybersecurity, and network administration, backed by five years of sales experience. Currently pursuing CompTIA A+, Network+, Security+, and CySA+ certifications to expand technical expertise and develop a well-rounded skill set in IT infrastructure, security, and support.
• Brings a unique advantage to IT roles by combining deep technical knowledge with a proven ability to understand client needs, communicate complex solutions, and drive business impact. Experienced in troubleshooting, hardware/software support, and network security while leveraging a consultative sales background to bridge the gap between technical solutions and business objectives. Skilled at identifying pain points, recommending tailored IT solutions, and ensuring seamless adoption—all critical for IT support, cybersecurity, and systems administration roles.
• Proven success in developing and executing sales strategies through hardware solutions, cloud solutions, and software sales to increase revenue and bolster market share in diverse markets.

Skills

• IT Support & Troubleshooting
• Network Administration & Security
• Cybersecurity Fundamentals
• Solutions-Based Selling & Technical Consultation
• Client Needs Analysis & Business Impact Assessment
• Process Improvement & Efficiency Optimization
• Customer Service & Relationship Management
• Hardware & Software Deployment
• Risk Identification & Mitigation

Work Based Knowledge:

• Proven skills within the management industry through multiple employment
• Oversee day-to-day operations and enforce and abide by policies and procedures
• Provide direction and guidance to ensure projects are completed to requirements, capable of managing multiple staff to plan and lead team goals
• Produce accurate reports and activities of completion
• Develop and update operational procedures and policies
• Confer with senior management, owners, contractors and design professionals to discuss project goals and problem solve

SKILLS:

• Professional Management
• Knowledge and training in CompTIA CYSA, Network +, Security + systems
• Contract Negotiations
• Staff Development
• Account Management
• Pipeline Development
• Continuous Improvement

Work Based Knowledge:

• Outgoing and detail-oriented professional with proven history of resourcefulness and reliability.
• Trained in patient and customer care, POS software and customer service. 
• Skilled at problem solving and accommodations for any possible need a patient or guest requires with dedication to efficiency and accuracy.

Skills:

• Maintenance Supervision
• Adaptable and Flexible
• Mathematical Calculations
• Critical Thinking
• Bilingual
• Patient Dietary Requirements
• Complex Problem-Solving
•  Attention to Detail
• Hospitality and Accommodation
• Multitasking

Work Based Knowledge:

• Graphic Design: Direct and guide junior graphic designers. 
• Designing logo's, colors, and overall visual branding to establish a consistent recognizable look. 
• Designing campaign materials such as posters, banners, flyers and digital graphics to promote the candidate's message and policies. 
• Abilty to work closely with the campaign team, including copywriters and marketing strategist, to align design with campaign messaging  and marketing head to produce final designs.

Skills:

• Troubleshooting 
• Hardware & software troubleshooting  
• Collaboration
• Listening 
• Adaptability 
• Innovation

Work Based Knowledge: 

• Ability to work in a fast paced environment
• Capable of working as a team member or as an individual with minimum or no supervision
• Customer oriented

Skills:

• Knowledge of operating systems 
• Interpersonal Skills 
• Staying up to date on new systems

Work Based Knowledge: 

• Front office medical assistant,  verify insurance, schedule appointments, insurance authorizations, fill prescriptions, schedule appointments, answer any clinical questions, give injections, room patients and triage.

Skills:

• Phlebotomy
• Wound care
• Injections
• Foley Catheter

Work Based Knowledge: 

• Results-driven and highly adaptable professional with extensive experience in SaaS implementation, product support, business analysis, and customer success. 
• Adept at analyzing client needs, streamlining processes, and driving the successful adoption of technology solutions in healthcare, legaltech, and enterprise software.
• Skilled in working cross-functionally with product, support, and development teams to enhance user experiences and improve operational efficiency.
• Proven success in delivering data-driven insights, optimizing workflows, and providing expert-level support to Fortune 500 clients and government entities. 
• Excels at translating complex technical concepts into actionable solutions, fostering strong client relationships, and ensuring seamless software implementations.

Skills:

• SaaS Implementation
• Business Analysis & Process Improvement
• Customer Success & Support
• Product Management & Feature Development
• Data Analytics & Reporting
• Stakeholder Collaboration
• Knowledge Management & Documentation
• Client Training & Onboarding
• Technical Troubleshooting
• CRM & Help Desk Solutions

Work Based Knowledge: 

• Driven and highly skilled software developer with expertise in Java, Angular, AWS, and cybersecurity. 
• Passionate about building full-stack applications, optimizing cloud infrastructure, and developing secure, scalable solutions.
• Excels at creating seamless user experiences, integrating backend services, and driving innovative projects from concept to completion. 
• Experienced in web development, online marketing, and business strategy, with a strong foundation in problem-solving and continuous learning.
• Proven success in delivering high-performance applications, managing AWS environments, and enhancing system security to support business growth and digital transformation.

Skills:

• Full-Stack Development
• Cloud Architecture (AWS)
• Web Development (Angular, Spring Boot)
• Cybersecurity Best Practices
• API Development & Integration
• Database Management
• UI/UX Optimization
• Software Performance Tuning
• Automated Testing & QA
• Selenium WebDriver
• Test-Driven Development (TDD)
• Business & Market Strategy
• Continuous Learning & Improvement

Work Based Knowledge: 

• Highly motivated with a diverse skill set, combining experience in logistics, legal services, and project coordination. 
• Proven track record of success in multiple industries, 
• Eager  to apply skills to contribute to the growth and efficiency of an organization.
• Ability to bring a unique blend of strategic planning and operational efficiency to every project. 
• Experience includes optimizing logistics processes to reduce costs, supporting legal projects by managing civil litigation and trial preparation, and designing impactful youth programs. 
• Passionate about fostering collaboration and continuously improving processes to drive results.
• Versatile and results-oriented individual, I excel in both team environments and independent work. 
• Ability to manage complex projects, communicate effectively, and solve problems makes me a valuable asset to employers seeking a motivated, reliable team member.

Skills:

• Logistics & Route Planning
• Legal Research & Documentation
• Trial Preparation & Client Support
• Project Coordination & Team Collaboration/ PMP
• Budget Management & Cost Optimization
• Compliance Monitoring & Reporting
• Strong Written & Verbal Communication Skills
• Problem-Solving & Critical Thinking

Work Based Knowledge:

• An accomplished IT professional with a strong background in network administration, system security, and technical support. 
• Possesses extensive experience in managing network configurations, performing system maintenance, and resolving complex technical issues.
• Notable experience includes working as a Network Technician at the University of Miami, where HIPAA compliance and system reliability were prioritized. Previous roles at Hewlett Packard and Black & Decker involved optimizing network security, overseeing Active Directory migrations, and enhancing network performance.
• Currently advancing certifications in A+, Network+, and Security+, with expertise in IT support, network configuration, and performance monitoring. Skilled in troubleshooting, hardware/software installation, and network optimization, with a commitment to continuous professional development.

Skills:

• Network Administration & Configuration
• IT Support & Troubleshooting
• Network Security & Performance Monitoring
• Hardware & Software Installation & Maintenance
• Active Directory Management
• VPN & Remote Network Support
• Risk Management & Compliance (HIPAA)
• Project Coordination & Communication
• Leadership & Collaboration

Work Based Knowledge:

• Experienced in new construction within the Tampa area.  
• Has performed in the customer service industry with outbound calls for potential client’s home listing as well as discussing purchasing.  
• Is able to hold and develop relationships and potential sale with “open house” events. 
• Proven ability to negotiate, develop, and manage external partnerships and vendors. 
• Referrals from past clients, friends, and family is 60% of my business
• Also proficient in the Insurance industry, knows how to process payments and discuss plans. 
• Knowledge in being a claims adjuster, provided quotes for auto.

Skills:

• Bilingual (Spanish) 
• Exceeded monthly sales quotas by as much as 60%
• Real Estate Agent
• Notary Public
• Loan Signing Agent
• Windows, Microsoft Office 
• Typing skills 60wpm 
• Customer service 
• Conflict resolution 
• Training development 
• Strong organizing skills 
• Excellent communication skills. 
• Built a loyal customer base by using a consultative sales approach 
• Reliable team player